Refund Policy

Refund Policy

Angira Jaipur — Beautifully functional, consciously crafted.

This policy explains how and when refunds are issued once a return, exchange, or cancellation has been approved. For eligibility criteria on returns, please see our Return & Exchange Policy.

When a Refund Is Issued

  • Your returned item has been received and passed our quality check, or
  • Your order was cancelled before it was shipped, or
  • A damaged, defective, or wrong-item claim has been approved by our team

You'll receive an email or WhatsApp confirmation once your refund is approved and on its way.

Refund Timeline

Payment Method Refund Mode Processing Time
Prepaid (Card / UPI / Net Banking) Original payment method 7 working days after quality check
Cash on Delivery (COD) Bank transfer / UPI 7 working days after bank/UPI details are shared
Once processed, it may take a further 2–5 business days for the amount to reflect in your account, depending on your bank.

Order Cancellations

Orders can be cancelled free of charge before they're shipped. Simply message us at AngiraJaipur@gmail.com or WhatsApp +91 73577 11777 with your order ID. Once an order is shipped, it cannot be cancelled — you're welcome to return it after delivery instead.

Damaged, Defective, or Wrong Item

If your claim is approved (raised within 48 hours of delivery, as per our Return Policy), you'll receive a full refund with no deductions, including original shipping charges — or a free replacement, whichever you prefer.

Deductions From Refund

  • Original shipping charges are non-refundable, unless the return is due to our error.
  • If a coupon or bundle discount was tied to the returned item, its value may be adjusted from the refund.

Cash on Delivery (COD) Refunds

Since no online payment was made, COD refunds are credited via bank transfer or UPI. Our team will reach out to collect your account details or UPI ID — please share accurate information to avoid delays.

Tracking Your Refund

Reach out to us anytime with your order ID, and we'll check the status for you. If your refund hasn't reflected within the stated timeline plus 5 business days, let us know and we'll follow up with our payment partner.